Terms

Mailyen lets people put a refundable stake behind a message to someone they don't know. By sending a message or creating a page you agree to these terms.

For senders

When you send a staked message, the amount shown is authorized (held) on your card by our payment provider. It is not charged at that moment. If the recipient replies, declines with one click, forwards your message or marks it as answered within 5 days, the hold is released and you pay nothing. If none of that happens within 5 days, the amount is charged and passed on to the charity named on the recipient's page, minus card processing fees.

Follow-up messages to the same person while earlier stakes are open or unanswered cost more, as shown before you pay. Don't use a free lane (for example the investor lane) for anything else: recipients can report and block you.

For recipients

You decide your price, your charity and who can write for free. You don't owe anyone an answer, but an answer of any kind releases the sender's stake. Don't use Mailyen to collect money in ways your employer or the law doesn't allow; government officials should not accept stakes.

The inbox gate

If you connect your inbox, Mailyen reads headers only and holds mail from people you haven't been in touch with outside your inbox, under its own label. Nothing is ever deleted. In Gate mode it sends one auto-reply, written or approved by you, from your address. Mail from services, lists and anyone you know is never held. If Mailyen or your provider has a problem, mail simply flows into your inbox as if Mailyen weren't there. You can switch modes or disconnect at any time. Senders who reach you through the gate stake on the same terms as above; the stake covers their whole thread with you.

Plans

Your page and Watch are free. Sort and Gate are part of Pro, free for 14 days from the first time you switch one on, then billed monthly or yearly in advance through Stripe. Founding member prices stay the same for as long as the plan runs without a break. You can cancel at any time from the Plan page; the plan runs to the end of the paid period, then Mailyen goes back to Watch and held mail returns to your inbox. Stamps from senders are separate from your plan, and Mailyen keeps no part of them.

Content

Senders are responsible for what they write. No harassment, illegal content or deceptive messages. We may block senders or pages that misuse the service.

Liability

Mailyen is provided as is. We don't guarantee that any recipient will read or answer a message. Our liability for any message is limited to the stake of that message.